Yahoo Forum Archive

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Msg# 10848

Making Tech Support Reports Posted by Aranel June 02, 2011 - 11:21:28 Topic ID# 10848

Hey all,

When you report errors about site function (such as problems with nominations or reviews), could you please list which stories are involved (title and ID)? I can't really do much if I don't know which story records to look at. It also helps if you give a rundown of what you were doing when the problem occurred ("I selected the author, entered the title and URL, and hit submit. Then the page showed an error.") If you get an error message, please try to copy the message it into your email.

If you are reporting a problem with how the site is displaying (text boxes are out of place, text is cut off, etc.), please let me know which browser you use, along with version number (IE9, Firefox 3.5, etc.)

You can NEVER give too much information in a tech support report!

Also, make sure to send all problems and tech support requests to tech@mefawards.org.

Thanks!
Aranel
MEFA Tech Support

If you have any questions about the archive, or would like to report a technical problem, please contact Aranel (former MEFA Tech Support and current Keeper of the Archive) at araneltook@mefawards.org or at the MEFA Archive group..