Yahoo Forum Archive

Twice now, I've written a review, previewed it, hit the button to save it
and it has vanished into the ether. Instead of getting the screen telling me
it's been saved, I just get a blank white screen. When I go back to check my
reviews I've written, it's not on the list. I haven't written many so far,
and this is 2 of the 9, which to me is a pretty big percentage. One of them
was a ten-pointer, too! It's rather discouraging to go to the trouble of
reviewing if you don't know if it will actually save or not, and I'm not really
good at remembering what I wrote the second time around. I guess I'll just
have to copy and paste from a Word document instead of writing it on the site
proper, so I can work around the glitch. Anyone else having trouble like this?

Isabeau



************************************** See what's new at http://www.aol.com


[Non-text portions of this message have been removed]

Last year I had that problem several times. I think a few were me
forgetting to hit "save" on the preview page--but not always. At any rate,
this year, I'm pasting in most all my reviews to avoid the problem.

The other thing that also happens is when you go back to the original
"browse nominations" page, it will still say "enter new review" until you
hit "refresh", and if you click on it, it will be just as if you didn't
write the review. That also took me a while to figure out.

Dreamflower

On 10/12/07, ejackamack@aol.com <ejackamack@aol.com> wrote:
>
> Twice now, I've written a review, previewed it, hit the button to save
> it
> and it has vanished into the ether. Instead of getting the screen telling
> me
> it's been saved, I just get a blank white screen. When I go back to check
> my
> reviews I've written, it's not on the list. I haven't written many so far,
>
> and this is 2 of the 9, which to me is a pretty big percentage. One of
> them
> was a ten-pointer, too! It's rather discouraging to go to the trouble of
> reviewing if you don't know if it will actually save or not, and I'm not
> really
> good at remembering what I wrote the second time around. I guess I'll just
>
> have to copy and paste from a Word document instead of writing it on the
> site
> proper, so I can work around the glitch. Anyone else having trouble like
> this?
>
> Isabeau
>
> ************************************** See what's new at
> http://www.aol.com
>
> [Non-text portions of this message have been removed]
>
>
>


[Non-text portions of this message have been removed]

Hi Isabeau,

Do you remember if you had been logged in for a long time (2+ hours) while writing the
review, but not clicking on any other buttons or going to any other pages? It may be that
you were logged out while writing your review. If you were just typing in the text box, the
system would not pick that up as "activity" and may have logged you out (we have an
automatic log-out after two hours of inactivity for security).

I'll try and replicate the problem. In the meantime, if it happens again could you send us
the URL of the blank page? (That goes for everyone--if you get a blank page on the MEFA
site, please send us the URL).

Sorry for all the troubles!

Aranel

--- In MEFAwards@yahoogroups.com, ejackamack@... wrote:
>
> Twice now, I've written a review, previewed it, hit the button to save it
> and it has vanished into the ether. Instead of getting the screen telling me
> it's been saved, I just get a blank white screen. When I go back to check my
> reviews I've written, it's not on the list. I haven't written many so far,
> and this is 2 of the 9, which to me is a pretty big percentage. One of them
> was a ten-pointer, too! It's rather discouraging to go to the trouble of
> reviewing if you don't know if it will actually save or not, and I'm not really
> good at remembering what I wrote the second time around. I guess I'll just
> have to copy and paste from a Word document instead of writing it on the site
> proper, so I can work around the glitch. Anyone else having trouble like this?
>
> Isabeau
>
>
>
> ************************************** See what's new at http://www.aol.com
>
>
> [Non-text portions of this message have been removed]
>

Hi Isabeau,

Another question for you: Were you able to go right back to the MEFA site after you got
the blank page? I'm also wondering if there was a problem with the server.

Aranel

--- In MEFAwards@yahoogroups.com, ejackamack@... wrote:
>
> Twice now, I've written a review, previewed it, hit the button to save it
> and it has vanished into the ether. Instead of getting the screen telling me
> it's been saved, I just get a blank white screen. When I go back to check my
> reviews I've written, it's not on the list. I haven't written many so far,
> and this is 2 of the 9, which to me is a pretty big percentage. One of them
> was a ten-pointer, too! It's rather discouraging to go to the trouble of
> reviewing if you don't know if it will actually save or not, and I'm not really
> good at remembering what I wrote the second time around. I guess I'll just
> have to copy and paste from a Word document instead of writing it on the site
> proper, so I can work around the glitch. Anyone else having trouble like this?
>
> Isabeau
>
>
>
> ************************************** See what's new at http://www.aol.com
>
>
> [Non-text portions of this message have been removed]
>

In a message dated 10/12/2007 8:37:40 A.M. Eastern Daylight Time,
aelfwina@gmail.com writes:

The other thing that also happens is when you go back to the original
"browse nominations" page, it will still say "enter new review" until you
hit "refresh", and if you click on it, it will be just as if you didn't
write the review. That also took me a while to figure out.




I thought something might happen like that, so I went back to the actual
place where you read the reviews you've written and they weren't there.

Cut and paste definitely seems to be the way to go. I suppose I was
due-don't remember it happening to me last year.

Isabeau



************************************** See what's new at http://www.aol.com


[Non-text portions of this message have been removed]

In a message dated 10/12/2007 8:58:34 A.M. Eastern Daylight Time,
araneltook@gmail.com writes:

Do you remember if you had been logged in for a long time (2+ hours) while
writing the
review, but not clicking on any other buttons or going to any other pages?
It may be that
you were logged out while writing your review. If you were just typing in
the text box, the
system would not pick that up as "activity" and may have logged you out (we
have an
automatic log-out after two hours of inactivity for security).



No, I'd only been on for forty-five minutes at the time, and I would read a
piece, then review, read, then review. So I don't think I was logged out.

I'll get that URL for you if it happens to me again.

Isabeau



************************************** See what's new at http://www.aol.com


[Non-text portions of this message have been removed]

In a message dated 10/12/2007 12:19:53 P.M. Eastern Daylight Time,
araneltook@gmail.com writes:

Another question for you: Were you able to go right back to the MEFA site
after you got
the blank page? I'm also wondering if there was a problem with the server.




No, there wasn't a problem with that at all, I was able to go to other parts
of the site immediately with no problem.

I'm on dial-up, but I don't think it was a timing-out issue either-the white
page would appear almost instantaneously. I thought I had previewed them
before I tried to save, but I suppose it's possible I forgot, in which case
this is probably just a tempest in a teapot.

Thanks for your help, Aranel-sorry to be a bother.

Isabeau



************************************** See what's new at http://www.aol.com


[Non-text portions of this message have been removed]

Hi Isabeau,

Oh, no, you aren't being a bother. We need to know when the site isn't working. :-)

When you first enter a review, you only have the option of Previewing at first, so you
wouldn't be given the option to save until after you click "Preview this Review" and go to
the page to preview and edit your review. I'm assuming this is where it's messing up, after
clicking that first preview? Or did you get to the preview page and it's messing up when
you try to save?

Could I get your system information from you? If you don't want to post it on the Yahoo
group, you can email it to techsupport@mefawards.net. We need what browser you're
using and your operating system, with version numbers if you know them (e.g. "Safari
3.0.3 on Mac OS X 10.4.10"). Also, are you using AOL or a similar service to connect to the
internet?

Thanks,
Aranel

--- In MEFAwards@yahoogroups.com, ejackamack@... wrote:
>
>
> In a message dated 10/12/2007 12:19:53 P.M. Eastern Daylight Time,
> araneltook@... writes:
>
> Another question for you: Were you able to go right back to the MEFA site
> after you got
> the blank page? I'm also wondering if there was a problem with the server.
>
>
>
>
> No, there wasn't a problem with that at all, I was able to go to other parts
> of the site immediately with no problem.
>
> I'm on dial-up, but I don't think it was a timing-out issue either-the white
> page would appear almost instantaneously. I thought I had previewed them
> before I tried to save, but I suppose it's possible I forgot, in which case
> this is probably just a tempest in a teapot.
>
> Thanks for your help, Aranel-sorry to be a bother.
>
> Isabeau
>
>
>
> ************************************** See what's new at http://www.aol.com
>
>
> [Non-text portions of this message have been removed]
>

In a message dated 10/12/2007 1:49:24 P.M. Eastern Daylight Time,
araneltook@gmail.com writes:

Or did you get to the preview page and it's messing up when
you try to save?
That's the one.

Could I get your system information from you? If you don't want to post it
on the Yahoo
group, you can email it to _techsupport@techsupportec_
(mailto:techsupport@mefawards.net) . We need what browser you're
using and your operating system, with version numbers if you know them (e.g.
"Safari
3.0.3 on Mac OS X 10.4.10"). Also, are you using AOL or a similar service to
connect to the
internet?

Yes, I am using AOHell. I'll send the other stuff to you. Thanks again,
Aranel!

Isabeau








************************************** See what's new at http://www.aol.com


[Non-text portions of this message have been removed]

I also think I had disappearing reviews, at least 2. But I didn't get a
blank page. I thought everything was ok, until I logged in next time and the
review wasn't there. Since it took me by surprise, I can't really say what
happened. Maybe I just forgot to save, but the second time I was pretty sure
that I saved the review. So, unfortunately, I don't have more information.

Chris

Isabeau wrote:

>
>
> Twice now, I've written a review, previewed it, hit the button to
> save it
> and it has vanished into the ether. Instead of getting the
> screen telling me
> it's been saved, I just get a blank white screen. When I go back
> to check my
> reviews I've written, it's not on the list. I haven't written
> many so far,
> and this is 2 of the 9, which to me is a pretty big percentage.
> One of them
> was a ten-pointer, too! It's rather discouraging to go to the
> trouble of
> reviewing if you don't know if it will actually save or not, and
> I'm not really
> good at remembering what I wrote the second time around. I
> guess I'll just
> have to copy and paste from a Word document instead of writing
> it on the site
> proper, so I can work around the glitch. Anyone else having
> trouble like this?

Last night I had that happen three times, and realized that I hadn't
hit the save validated review button. I ended up having to do it all
over again. I've learned to watch myself when I'm reviewing and I'm
tired.
Bonnie L. Sherrell
Teacher at Large

"Then do not be too eager to deal out death in judgement. For even the very wise cannot see all ends." LOTR

"Don't go where I can't follow."

I mourn for this nation.

Hi Isabeau,

I did some research, and I think getting a blank page is a browser issue. Since AOL is
notorious for not 'playing nice', I would guess that is the problem.

I found this page on AOL's help section. Try following their advice, but still do your
reviews in a text editor first so they don't get eaten.

http://help.aol.com/help/search.do?cmd=displayKC&docType=kc&externalId=http--
helpchannelsaolcom-
kjumpadparticleId220993&sliceId=&dialogID=15466204&stateId=1%200%2015488379

Let us know if you continue to have the problem.

Good luck!
Aranel

--- In MEFAwards@yahoogroups.com, ejackamack@... wrote:
>
> In a message dated 10/12/2007 1:49:24 P.M. Eastern Daylight Time,
> araneltook@... writes:
>
> Or did you get to the preview page and it's messing up when
> you try to save?
> That's the one.
>
> Could I get your system information from you? If you don't want to post it
> on the Yahoo
> group, you can email it to _techsupport@techsupportec_
> (mailto:techsupport@...) . We need what browser you're
> using and your operating system, with version numbers if you know them (e.g.
> "Safari
> 3.0.3 on Mac OS X 10.4.10"). Also, are you using AOL or a similar service to
> connect to the
> internet?
>
> Yes, I am using AOHell. I'll send the other stuff to you. Thanks again,
> Aranel!
>
> Isabeau
>
>
>
>
>
>
>
>
> ************************************** See what's new at http://www.aol.com
>
>
> [Non-text portions of this message have been removed]
>

Thanks, Aranel!

I think the cut and paste option is the best method for me in the next
little bit. I intend to be shed of AOL here soon and go to broadband at last. So
hopefully that will improve things for me. I appreciate you taking the time
to look into this.

Isabeau



************************************** See what's new at http://www.aol.com


[Non-text portions of this message have been removed]